1. Introduction

SIA "Antila", hereinafter referred to as – Controller  www.restoransneptuns.lv (hereinafter - the Website) processes personal data obtained from the data subject - the Website user (hereinafter - the User). The Controller takes care of the User's privacy and protection of personal data, respects the User's right to the lawfulness of personal data processing in accordance with applicable law - Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and free movement (Regulation) and other applicable privacy and data processing legislation. In view of the above, the Manager has developed this privacy policy for the purpose of providing the User with the information required by the Regulation. The Privacy Policy applies to the processing of data, regardless of the form and / or environment in which the User provides personal data (on the Website, in paper format, in person, or by telephone). The controller reserves the right to change these terms at any time. The visitor of the Website is obliged to independently check the content of the Website to get acquainted with the changes in the rules.

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2. Identity and contact details of the controller

 SIA "Antila", Restaurant "Neptūns".
Reg.nr. 40003284251
The address of the manager is Jaunķemeru ceļš 1, Jūrmala, LV-2012 

Website: www.restoransneptuns.lv,

e-mail: dace@restoransneptuns.lv ,

phone: +371 29 999 319 

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SIA "Jaunķemeru ceļš" Camping "NEPTŪNS"
Jaunķemeru ceļš 1, Jūrmala, LV-2012
Reg.nr. 40103936998

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3. The purposes of personal data processing, as well as the legal basis for processing

If the User submits his / her personal data to the Manager by telephone, using the contact forms of the Website, e-mail or other mail, we store and use this information to fulfill or enter into the relevant service agreement, including customer identification; preparation and conclusion of the contract; for the provision of services (fulfillment of contractual obligations); customer service; examination and processing of objections; to increase customer loyalty; administration of payments and settlements; debt recovery and recovery; to prove the facts, maintain the website and improve its operation; business planning and analytics; planning and accounting. Also, we will process this data for the provision of information to public administration institutions and subjects of operational activities in the cases and to the extent specified in external regulatory enactments. interests (for example, to verify the Customer's identity before concluding the contract; to ensure the fulfillment of the contract obligations; to analyze the operation of the website applications, to ensure the efficiency of service provision, etc.

Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for payment execution to the platform owner Maksekeskus AS."

 

4. Categories of personal data

Categories of personal data - name, surname, personal identification number, e-mail or postal address, IP address, telephone number, content of the message or letter, etc.

 

5. Categories of recipients of personal data

The data shall be disclosed to those employees of the Manager who need them for the performance of their direct duties in order to perform or enter into the relevant service contract. When collecting and using personal data, we partially use the services of external service providers who, in accordance with the agreement, strictly follow our instructions and which we control before using the service and continue to do so.

 

6. Categories of data subjects

Categories of data subjects - the Manager's current, past and potential customers, as well as other persons who express a wish to contact the Manager.

 

7. Data transfer outside Latvia

The received data is not planned outside Latvia, the European Union or the European Economic Area, as well as will not be transferred to any international organization. At the same time, given that the Site is affiliated with Google and Facebook services, the Controller cannot guarantee that these companies will not transfer the data outside the European Union or the European Economic Area.

 

8. Duration of data storage

We process and store the User's personal data while one of the parties has a legal obligation to store the data.

Once these circumstances have ceased, and unless otherwise stated in the data protection instructions, we will delete the personal data no later than three months after the original reason for retention no longer applies, unless we have a legal obligation to continue to retain the data. (for example, but not limited to, accounting or litigation purposes).

 

9. Data subject's access to personal data

The data subject has the right to access the personal data of the data subject within one month from the date of submission of the relevant request. The User may submit a request for the exercise of his / her rights in writing in person, at the legal address of the Manager (by presenting an identity document), by post, or by e-mail, signing with a secure electronic signature;

Upon receipt of the User's request for the exercise of his / her rights, the Manager verifies the User's identity, evaluates the request and executes it in accordance with regulatory enactments. The User has the right to receive the information specified in regulatory enactments in connection with the processing of his data, the right to request access to his personal data, as well as to request the Controller to supplement, correct or delete them, restrict processing or the right to object to processing, insofar as this right does not conflict (conclusion or performance of contracts). The data subject is not entitled to receive information if the disclosure of this information is prohibited in accordance with the law in the field of national security, national defense, public security, criminal law, as well as for the purpose of ensuring public financial interests in tax matters or supervision and macroeconomic analysis of financial market participants.

 

10. Cookie processing

The Site collects data about visitors to the Site, thus enabling the Site Operator to evaluate how useful the Site is and how it could be improved. The Manager is constantly improving the Site to improve its use, so the Manager needs to know what information is important to visitors to the Site, how often they visit the Site, what devices and browsers they use, what region they come from, and what content they like to read. The Manager uses Google Analytics, which allows the Manager to analyze how visitors use the Site. You can learn more about how the basics of Google Analytics work on the Google homepage at https://support.google.com/analytics/answer/1012034?hl=en&ref_topic=6157800. The Controller uses the collected data for its own legal interests in order to improve the understanding of the needs of the visitors of the Website and to improve the availability of the information published by the Controller. The visitor can stop collecting data from Google Analytics at any time, as described here: https://tools.google.com/dlpage/gaoptout/.

 

The server hosting the Site can record requests sent by the visitor (device used, browser, IP address, date and time of access). The data referred to in this paragraph is used for technical purposes: to ensure the proper functioning and security of the Site and to investigate possible security incidents. The basis for collecting the data referred to in this paragraph is the controller's legal interest in ensuring the technical availability and integrity of the Website.

 

Cookies are small files that, each time a visitor visits the Website, the browser stores them on the visitor's computer in the amount specified in the visitor's browser settings. Individual cookies are used to select and tailor the information and advertisements offered to the visitor based on the content the visitor has viewed in the past, thus making the use of the Site simple, convenient and personalized for visitors. Further information on cookies, as well as their deletion and management, can be found at www.aboutcookies.org.

 

The Website uses cookies to collect the user's IP address and browsing information and to allow the Website to remember the visitor's choice. Cookies allow the Manager to track the traffic of the Website and the interaction of users with the Website - the Manager uses this data to analyze visitor behavior and improve the Website. The legal basis for the use of cookies is the controller's legitimate interest in ensuring the functionality, availability and integrity of the Website.

 

The visitor can control and / or delete cookies of his choice. More information on this process is available here at www.aboutcookies.org. The visitor can delete all the cookies on his computer, and most browsers can be set to block the insertion of cookies on his computer. The visitor can opt out of cookies in the browser menu or https://tools.google.com/dlpage/gaoptout. In order to make the necessary settings, the visitor needs to familiarize himself with the rules of his browser. If cookies are blocked, the visitor will have to manually adjust the settings each time they visit the Website, and some services and features may not work.

 

Statistics on visitors to the Site may be accessed only by those employees of the Manager who are responsible for the analysis of such data.

Unless otherwise stated, cookies are stored until the action for which they were collected and are then deleted. In the event that the Manager's Website has a forum or comment option, in this case, the IP address as well as the data provided by the visitor himself are stored on the Website. Cookies containing this data can be stored for one year for your convenience (so that you do not have to rewrite it next time).

 

11. Third Party Websites

We may work with third parties who are authorized to place third party cookies on our sites or our services, applications and tools with your consent. These providers allow us to provide you with a better, faster and more secure website experience. Please note that third-party cookies are covered by the third-party privacy policy, so we do not take any responsibility for these privacy policies.

 

The site has a Facebook pixel tool installed. The purpose of this tool is to customize content and ads for Facebook users. To learn more about Facebook’s privacy policy, click here https://www.facebook.com/about/privacy/. You can also change your ad settings on your Facebook profile.

 

12. The right to lodge a complaint with the supervisory authority

The data subject has the right to submit a complaint to the supervisory authority (Data State Inspectorate). Documents are accepted at the Data State Inspectorate by post, electronic mail (documents signed with a secure electronic signature), as well as they can be left at 11/13 Blaumaņa Street, Riga, on the 1st floor mailbox. The Data State Inspectorate accepts e-mails received at the e-mail address info@dvi.gov.lv.

 

13. Validity of the Privacy Policy

We reserve the right to change and supplement the contents of this Privacy Policy from time to time to clarify how we process your data. In light of the above, we encourage you to periodically review this Privacy Policy to keep you informed of the processing of your personal information on the Site.